Troubleshooting articles
- You're experiencing a bad internet connection
- The sound drops during the meeting
- You don't have video or audio while you both successfully entered the meeting
- The guest gets stuck in the media check
- The guest doesn't have a camera/microphone/speakers
- The guest has lost/never received the confirmation email of the meeting
- The guest enters the meeting via Internet Explorer
- Dial-in
- Remote Desktop environment: Citrix / VPN.
- Most frequent issues