With 24sessions, in addition to scheduling a call via a booking form, it is also possible for guests to enter a meeting directly via the live now functionality. Through an online booking form, guests can then request a meeting directly.
This article covers:
Turning on availability
To make Live Now calls, you must be available for them. Make sure you are:
- Are logged in to 24sessions.
- Do not have a block in your 24sessions calendar for the next hour.
- Have browser notifications turned on OR the 'Appointment Overview' page - is on the 'Live now' tab. To make sure you don't miss any incoming calls, we recommend that you turn on browser notifications! You can turn on the notifications at the top of the Live Now page.
In the 24sessions environment, you will find the Live now tab under the Meetings overview in the left menu. On the Live Now page you can turn on notifications. Once you have done this, you are available for calls. When a customer makes a request, you will get a browser notification. You can click on this notification (the part marked in red) to accept the meeting. Additionally, you can accept the meeting from the Live now page by clicking the accept button.